Privacy Policy

1. Introduction

Joseph Business School Uganda ("JBS Uganda", "we", "our", or "us") respects the privacy of every person who visits our website, applies to our programs, or otherwise engages with us online. This Privacy Policy describes the personal information we collect through jbsuganda.ac.ug and related online services, how we use and safeguard that information, and the rights you have over it.

2. Information We Collect

Information you provide directly. When you apply for a program, request information, register for an event, or contact us, we may collect your name, date of birth, national ID or passport number, contact details, academic history, employment information, financial and payment information, and any other details you choose to share in your correspondence with us.

Information collected automatically. When you visit the website, we collect limited technical information about your device and session, including IP address, browser type and version, operating system, pages viewed, referring URL, and the date and time of your visit. This information is gathered through cookies and similar technologies described below.

3. How We Use Your Information

• To process applications, admissions, enrollment, and the delivery of educational services.
• To communicate with you about programs, events, scholarships, and administrative matters.
• To operate, secure, and improve our website and services.
• To comply with legal, accreditation, and regulatory obligations.
• To detect, prevent, and address fraud, abuse, and technical issues.

4. Legal Basis for Processing

Where applicable, we process personal data on the basis of your consent, the performance of a contract (such as an application or enrollment agreement), our legitimate interests in operating the institution, and our obligations under law, including Uganda's Data Protection and Privacy Act, 2019 and its implementing regulations.

5. Sharing and Disclosure

We do not sell your personal information. We may share it with:

• Trusted service providers who host our website, send our email, or assist with analytics, strictly under confidentiality obligations.
• Academic and accreditation partners where disclosure is necessary to evaluate or support your studies.
• Government, regulatory, or law-enforcement authorities when required by law or to protect our rights and the safety of our community.

6. Cookies and Similar Technologies

Cookies are small text files stored on your device. We use strictly necessary cookies to operate the site, analytics cookies to understand how visitors use it, and preference cookies to remember your choices. You can control or disable cookies through your browser settings; some parts of the site may not function correctly if you do.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal and academic record-keeping obligations, and to resolve disputes or enforce our agreements.

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information that is no longer needed.
• Object to or restrict certain processing activities.
• Withdraw any consent you have previously given.
• Lodge a complaint with the Personal Data Protection Office of Uganda.

9. Security

We apply reasonable administrative, technical, and physical safeguards designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet or electronic storage is, however, completely secure.

10. International Transfers

Some of our service providers may process your information outside Uganda. Where this occurs, we take steps to ensure appropriate safeguards are in place so that your information receives a comparable level of protection.

11. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from them. Where we collect information about minors in the context of an application, we rely on parental or guardian consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the page and, where changes are material, provide additional notice.